privacy policy

This website (the “Site”) is owned and operated by HORSE Spirit s.r.o. (a company registered in Czechia .("HORSE Spirit -we”, “our”, and “us”).

Contact us:

addres: Ledečská 2983, Havl. Brod 580 01, Czechia

email: [email protected]

mobil: +420 603 186 918

We are committed to protecting and respecting your privacy. This policy  sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us.

What information we collect

Information you give us

You may give us information about you by placing orders or filling in forms on our Site or by corresponding with us by phone, email or otherwise. This includes information you provide when you:

place an online order on our Site or in person;
  • sign up to receive our newsletter;
  • enter a competition, promotion or survey;
  • participate in social media functions on our Site; and
  • report a problem with our Site,

Information we collect from you

We may collect, store and use information about your visits to the Site and about your computer, tablet, mobile or other device through which you access the Site. This includes the following information:

  • technical information, including the Internet protocol (IP) address, your login information, your browser type and settings, time zone setting, browser plug-in types and versions, operating system and platform, and geographical location; and
  • information about your visits and use of the Site, including the full Uniform Resource Locators (URL), clickstream to, through and from our Site, pages you viewed and searched for, page response times, length of visits to certain pages, referral source/exit pages, page interaction information (such as scrolling, clicks and mouse-overs), and website navigation and search terms used.

Information we collect about you from other sources

We may also collect information about you from other sources, such as commercially available sources.

We use analytics tools, Facebook Pixel and Google Adwords Conversion Tracking on our Site. These tools automatically collect information about you when you click on one of our ads displayed on Facebook or alongside a Google search and any other participating ad networks. This is called a “conversion”.

 
What we do with your information

 

We use your information:

  • to carry out any orders you place online on our Site or in person;
  • to provide you with information that you request from us; and
  • to allow you to participate in interactive features of our service, when you choose to do so.

Where it is in our legitimate interest to do so, we use your information:

  • to administer our Site including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Site to ensure that content is presented in the most effective manner for you and for your computer, mobile device or other item of hardware through which you access the Site;
  • as part of our efforts to keep our Site safe and secure;
  • to measure or understand the effectiveness of any advertising we serve to you and others, and to deliver relevant advertising to you; and
  • from time to time, we may also use your information to contact you for market research purposes.

Where you have given us consent, we shall provide you with information about any new products, services, events, promotions, special offers and other information which we think will be of interest to you. You can withdraw your consent at any time, but without affecting the lawfulness of processing based on consent before its withdrawal. You can update your details or change your privacy preferences at any time by contacting us as given in “Contact us” page.

If you make a purchase of our products on the Site we may publish your first name and geographical location for marketing purposes on our Site. If you would prefer that we did not use your name and geographical location in our marketing banner you can contact us at any time to opt out of this feature by using the details as given in “Contact us” page. You can also update your details or change your privacy preferences at any time by contacting us as given in “Contact us” page.

 

Information we receive from other sources

We use Facebook Pixel and Google Adwords Conversion Tracking tools to track conversions to our Site from our ads displayed on Facebook or alongside a Google search and any other participating ad networks. We use this information to direct our adverts to you and to ensure that our adverts are personalised to your interests, such as our products you have recently searched for. We also use these tools to measure the results of our ads.

Disclosure of your information to third parties

We may share your personal information with third parties who, whilst not essential for our business to operate, enhance your experience of our Site and your usage of the Services. For example, we use Facebook Pixel and Google Adwords Conversion Tracking to personalise the ads you see on Facebook and on a Google search or any of the other participating ad networks. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these third parties.

Save as set out in this Privacy Policy, we do not sell your personal information or disclose it to any third parties without your consent.

Security of your information

We are committed to ensuring that your information is safe and take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

The data that we collect from you will be transferred to, and stored through Prestashop’s data storage, databases and the general Prestashop application at a destination outside the European Economic Area (“EEA”). In addition, your data may be transferred outside the EEA to MailChimp and Zendesk.

Where personal data is transferred to and stored in a country not determined by the European Commission as providing adequate levels of protection for personal data, we take steps to provide appropriate safeguards to protect your personal data. If you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA, please contact us using the details set out above.

By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


How long we keep information

We will keep your data for as long as necessary to fulfil the purposes described in this Privacy Policy or for as long as we are required by law.

Access to your information and updating your information

You have the right to access information which we hold about you. If you so request, we shall provide you with a copy of your personal information which we are processing. For any further copies which you may request, we may charge a reasonable fee based on administrative costs.

You also have the right to receive your personal information in a structured and commonly used format so that it can be transferred to another data controller (“data portability”).

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Right to object

Direct marketing

You have the right to object at any time to our processing of your personal information for direct marketing purposes.

Where we process your information based on our legitimate interests

You also have the right to object, on grounds relating to your particular situation, at any time to processing of your personal information which is based on our legitimate interests. Where you object on this ground, we shall no longer process your personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Cookies

In order to improve the Site, we may use small files commonly known as “cookies”. A cookie is a small amount of data which often includes a unique identifier that is sent to your computer or mobile phone (your “device”) from the Site and is stored on your device’s browser or hard drive. The cookies we use on the Site won’t collect personally identifiable information about you and we won’t disclose information stored in cookies that we place on your device to third parties.

By continuing to browse the site, you are agreeing to our use of cookies.

If you don’t want us to use cookies when you use the Site, you can set your internet browser not to accept cookies. However, if you block cookies some of the features on this Site may not function as a result.

You can find more information about how to manage cookies for all the commonly used internet browsers by visiting www.allaboutcookies.org. This website will also explain how you can delete cookies which are already stored on your device.

The Site also uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Site. By using the Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links

The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Changes to our Privacy Policy

Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

This Privacy Policy was last updated on 01.01.2020