Shipments and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS, DHL with tracking and drop-off without signature.
Shipping fees include handling and packing fees as well as postage costs.
Purchase made in the last 30 days:
Items purchased within the last 30 days are eligible for return.
Items must have all tags attached.
Items must be unworn and unwashed with original tags intact.
The customer is responsible for the cost of the return.
Refunds will be processed within 20 days of receiving a return.
Return costs are non-refundable.
We recommend using a tracked or signed service and keep your receipt as this is your proof of postage.
If horse wear has been used or tried on your horse, you will be unable to return the product in question.
Please double check sizing before purchasing or contact us for advice throught a chat on our webage.
Purchase made more than 30 days ago:
Items purchased more than 30 days ago are not eligible for return.